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UNICEPLAC
Browsing by Subject Gestão - organizacional
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Showing results 1 to 1 of 1
Issue Date
Title
Author(s)
2020-11-24
Uma proposta para gestão de serviços de TI e resolução de conflitos, utilizando a Biblioteca ITIL v3 integrando a Matriz RACI.
Ribeiro, Washington Fábio de Sousa (Orientador)
;
Santos, Jayne Silva do
;
Andrade, Andréia Pargas de
;
Feitosa, Gustavo Henrique Martins de Oliveira